The short version of the Route 9 / Miami New Times review kerfuffle, now that all the facts anyone is willing to disclose (and some they maybe didn't want to disclose) appear to be out: Miami New Times posts a fairly harsh review of a two-month old restaurant to its website; owners complain and note several factual errors, express concern that critic never actually visited or relied on information provided by a chef from a soon-to-open local restaurant; newspaper briefly pulls review from website; the next day, newspaper reposts review with several factual errors corrected; editor acknowledges that critic dined with another chef, that they "are old friends and once had planned to write a cookbook together," but says that concern over influence on review "doesn't hold water;" categorically denies that the critic didn't dine there. Meanwhile, the same day, the Miami Herald posts a fairly glowing three-star review.
Having had a chance to digest, and at risk of prolonging the discussion past the point of utility, I have some further questions and thoughts:
(1) Should a critic dine - for a review - in the company of a chef from another local restaurant? The Association of Food Journalists' Food Critics Guidelines doesn't expressly speak to it. The Society of Professional Journalists' Code of Ethics only vaguely says that journalists should "remain free of associations and activities that may compromise integrity or damage credibility." My initial reaction was that, while it is unlikely to "compromise integrity," it could well "damage credibility." In my day job, it's what we call the "appearance of impropriety."
I'm confident that New Times' critic, Lee Klein, is able to form his own opinions; but I also understand how a restaurateur could feel that opinion was influenced by the presence of "competition" - particularly, competition that had been identified as a "difficult table."[1] The notion that a critic doesn't take into account fellow diners' opinions is unrealistic; any claim that Klein doesn't do so is belied by the fact that he has previously described his dining companions' views in his reviews.
I found New Times editor Chuck Strouse's dismissal of these concerns - because the other restaurant is 20 minutes away, and was not yet opened - a bit too blithe. I might have felt differently if Klein's fellow diner, Chef Klime Kovaceski, worked at an established restaurant that had already been reviewed. But that's not the case: his restaurant, Trio on the Bay, is opening the same week that this review dropped (something he could easily know since he was eating with Klein a week before), and it's not unreasonable to think that any buzz from a positive review for Route 9 might take away from Trio's opening week buzz.[2] Again, I'm not saying that's the case, I'm only saying that it is understandable how such an impression could be made.
But it was interesting to me that in an informal twitter poll, most diners and chefs who responded were not bothered by it. The typical response was that "Integrity, honesty and personal opinion should dictate." With that, I completely agree. Speaking of which ...
(2) Should Lee Klein be writing about Chef Kovaceski's restaurant? To me, this is a no-brainer, but one that has slid beneath the radar as discussion has focused on the Route 9 review. We now know that Lee Klein and Chef Kovaceski are "old friends," and are close enough that they "once" had plans to write a book together (the cached version of Kovaceski's website referred to those plans as recently as a couple weeks ago).[3] Klein has already done two posts on Kovaceski's new restaurant on the New Times Short Order blog: a puffy preview piece back in February, and just a few days ago, a "First Look" promising even more posts next week. Is there any circumstance where a journalist should be writing about the restaurant of an "old friend," without at a minimum disclosing that relationship? Seems to me Klein shouldn't be writing about Kovaceski's restaurants at all. And I wonder, if this all hadn't come out, if Klein would have been writing a review of Trio a couple months from now. Speaking of which ...
(continued ...)
Monday, April 4, 2011
Thursday, March 31, 2011
New Times' Route 9 Review Takes Some Twists and Turns - UPDATED
Yesterday must have been something of a roller coaster for Paola and Jeremy Goldberg, the young proprietors of Route 9, a humble neighborhood restaurant that opened up in Coral Gables almost exactly two months ago. The Goldbergs, who met while at the Culinary Institute of America in Hyde Park, New York (hence the name of the restaurant, for the area's main thoroughfare) woke up to find a fairly glowing, three-star review from Victoria Pesce-Elliott in the Miami Herald (full version now available here). She described Route 9 as "a cozy and endearing spot," and that the Goldbergs' "greatest talent seems to be creating a welcoming environment with good food and drinks at a reasonable price." So far, so good.
Then, the Miami New Times posted its review (yes, I know: you will get a "Page Not Found" message when you click on that link. We'll get to that. Here, try the cached version a revised version now appears on the site with the statement "This story was removed from the Internet overnight while several factual errors were corrected. We apologize for the inconvenience."), which was not nearly so kind. Though New Times' restaurant critic, Lee Klein (?) (just wait), starts off with the "sweet, old-fashioned story" behind Route 9 and its owners, things quickly go downhill from there. The menu "could have been written in the year the Goldbergs graduated from the CIA" - 1991, according to the review. And just about every dish has some flaw: the chicken wings should have been described as spicy, the poblano peppers stuffed with smoked marlin could have used another component, some of the meatballs were uncooked, the tomato soup tasted like Campbell's. The fish tacos were too expensive, the vegetable accompaniments to the entrées ranged from "meh" to "awful," the pasta was too thick. The menu should have had quotes around "pie" for the banana cream pie because of the sloppy presentation.[1]
No restaurateur likes a negative review. But upon reading it, the Goldbergs thought something wasn't right. Among other things, the facts. You can look at the picture of Jeremy and Paola that accompanies the review and pretty quickly conclude that it's fairly unlikely they graduated from the CIA in 1991. As Goldberg told the Random Pixels blog: "I was 9 years old in 1991."[2] The menu couldn't put quote marks around "pie" because - well, because the pie isn't even on the printed menu, it's a verbal special.
There was something else too: Jeremy Goldberg had his doubts that Lee Klein had even visited the restaurant. Why? Well, it's a small restaurant (about 40 seats), Jeremy is pretty much always working front of house, and it probably wouldn't be too difficult to recall a repeat customer who had ordered the items mentioned in the review. And, in fact, Goldberg eventually did recall a recent customer who had ordered many of those items, and was, as Jeremy described it to Random Pixels, "a difficult table." But it wasn't Lee Klein. Rather, it was Klime Kovaceski, formerly the chef at Crystal Café in Miami Beach, and recently tapped to be the chef at the about-to-open Trio on the Bay. Goldberg suspected that Kovaceski either wrote the review, or provided the information to Lee Klein from which he wrote it. Sound crazy?
Goldberg called New Times' editor, Chuck Strouse, with his suspicions. (You can get something of a real-time account from Route 9's twitter feed). After calling, he said that Strouse was "investigating major inconsistencies" with the article. A few hours later Goldberg tweeted:
So far that hasn't happened. Strouse also told me last night that he would be commenting on the review that was pulled, and why it was pulled, today. So far that hasn't happened either. (See update below.)
(continued ...)
Then, the Miami New Times posted its review (
No restaurateur likes a negative review. But upon reading it, the Goldbergs thought something wasn't right. Among other things, the facts. You can look at the picture of Jeremy and Paola that accompanies the review and pretty quickly conclude that it's fairly unlikely they graduated from the CIA in 1991. As Goldberg told the Random Pixels blog: "I was 9 years old in 1991."[2] The menu couldn't put quote marks around "pie" because - well, because the pie isn't even on the printed menu, it's a verbal special.
There was something else too: Jeremy Goldberg had his doubts that Lee Klein had even visited the restaurant. Why? Well, it's a small restaurant (about 40 seats), Jeremy is pretty much always working front of house, and it probably wouldn't be too difficult to recall a repeat customer who had ordered the items mentioned in the review. And, in fact, Goldberg eventually did recall a recent customer who had ordered many of those items, and was, as Jeremy described it to Random Pixels, "a difficult table." But it wasn't Lee Klein. Rather, it was Klime Kovaceski, formerly the chef at Crystal Café in Miami Beach, and recently tapped to be the chef at the about-to-open Trio on the Bay. Goldberg suspected that Kovaceski either wrote the review, or provided the information to Lee Klein from which he wrote it. Sound crazy?
Goldberg called New Times' editor, Chuck Strouse, with his suspicions. (You can get something of a real-time account from Route 9's twitter feed). After calling, he said that Strouse was "investigating major inconsistencies" with the article. A few hours later Goldberg tweeted:
Chuck Strouse, editor New Times is stand up. Killing the New Times story for first time in 13 years based on Lee Klein lack of credibility.And indeed, shortly thereafter, the review was pulled from the New Times website. Strouse told Eater Miami, "Story had some error. Will be reposted tomorrow."
(continued ...)
Sunday, March 27, 2011
Miami Food Trucks Keep on Trucking
A year ago, Miami had only barely caught on to the food truck trend that already was sweeping New York, Los Angeles, Portland and several other cities. It was late 2009 when the trucks started rolling here - first Latin Burger, then very shortly after, the gastroPod. Now, only a bit more than a year later, there are more than 50 trucks on the road or about to launch (you can follow all of them on this Miami Food Trucks twitter list I compiled, or check Burger Beast's Street Food Locator).
Though some people were ready to dismiss the food truck phenomenon as a goofy and ill-fated trend like pet rocks, white-rimmed sunglasses, or jeggings, the turnout at recent gatherings like the Biscayne Triangle Truck Roundup ("BTTR") Tuesday at the Johnson & Wales North Miami campus, and Street Food Fridays at the Adrienne Arsht Center, would suggest it has staying power. These events, where as many as 20 trucks set up shop, and which lately have included additional amenities like tables and chairs, porta-potties, and live music, seem to have been a real win-win deal for truckers and their customers, with hundreds of people coming out and almost all of the trucks doing brisk business. It's been busy enough that some of the truckers have started expanding - gastroPod and Sakaya Kitchen (Dim Ssam a Gogo) both are adding second vessels to their fleets.
Indeed, one of the biggest problems facing the food trucks lately is not finding customers, but finding places to operate. Both Miami-Dade County and the City of Miami have recently started cracking down on some food truck gatherings, though their rules and policies remain ill-defined and inconsistent. In the meantime, events like BTTR, the Wynwood Food Truckers Meetup, Street Food Fridays and others have still managed to go forward, and trucks continue to find places to do business.
While I've welcomed the food truck invasion, I've also been concerned at times with the quality and the variety - or lack thereof - available. For a while, it seemed like every new truck hitting the road was doing burgers, or tacos, or both.[*] Now it's true that everyone who has a soul loves burgers and tacos, but I had my doubts that Miami really needed twenty, or forty, trucks all serving the same things. But lately the mix has improved. I can't claim to have tried anywhere close to all the new offerings out there, but here are some thoughts on a few. (In earlier posts I shared my thoughts on gastroPod, Latin Burger, Sakaya Kitchen's Dim Ssam a Gogo, and Jefe's Original.)
(continued ...)
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